Symantec Vulnerability Assessment FAQ

Symatenc Vulnerability Assessment Scanning Symantec SSL Certificates
Symantec Vulnerability Assessment Questions:

What is a Web site vulnerability?
What is vulnerability assessment?
How does Symantec help keep my site visitors safe?
How does Symantec help me avoid being blacklisted by search engines?
How does vulnerability assessment help companies manage security?
What are the most common types of attack?
Does the Symantec Safe Site change when vulnerabilities are detected?
What if I already have vulnerability scanning?
Can I customize my scan?

Which SSL Certificates include vulnerability assessment?


Symantec Vulnerability Assessment Answers:

What is a Web site vulnerability?

A vulnerability is a potential entry point through which a Web site.s functionality or data can be damaged, downloaded, or manipulated. A typical Web site (even the simplest blog) may have thousands of potential vulnerabilities.

Back to Top

What is vulnerability assessment?

Free with the purchase of every Symantec Extended Validation or Symantec Secure Site Pro SSL Certificate, vulnerability assessment helps you quickly identify and take action against the most exploitable weaknesses on your Web site. Vulnerability assessment includes:

  • An automatic weekly scan for vulnerabilities on public-facing Web pages, Web-based applications, server software and network ports.
  • An actionable report that identifies both critical vulnerabilities that should be investigated immediately and informational items that pose a lower risk.
  • An option to rescan your Web site to help confirm that vulnerabilities have been fixed.

Back to Top

How does Symantec help keep my site visitors safe?


  • SSL encryption protects online transactions and keeps data confidential in transmission.
  • Vulnerability assessment identifies weaknesses on your Web site that are most commonly used for attack.
  • Malware scanning alerts you if your Web site is infected with malicious software.

The combination of SSL encryption, vulnerability assessment and Web site malware scanning helps you provide site visitors with a safer online experience and extend security beyond https to your public-facing Web pages.

Back to Top

How does Symantec help me avoid being blacklisted by search engines?

Google, Yahoo, Bing and other search engines scan and then blacklist or exclude any Web site found with malware. By using vulnerability assessment to identify exploitable weaknesses and taking corrective action, you may reduce the risk of hackers finding your site and attacking it. With daily Web site malware scanning, you have an early warning system if an attack occurs. Symantec includes both services for free with every Extended Validation or Secure Site Pro SSL Certificate. Daily Web site malware scanning is included with every Symantec SSL Certificate.

Back to Top

How does vulnerability assessment help companies manage security?

Symantec offers a vulnerability scan that is designed to detect the entry points most frequently used for the most common attacks. The vulnerability report categorizes vulnerabilities based on type and risk and proposes corrective actions. This combination helps businesses quickly identify and remediate critical vulnerabilities, making it easier to secure your Web site. Vulnerability scans that have not been fine tuned may generate volumes of unneeded data about low priority vulnerabilities, obscuring the essential security measures that need to be taken immediately.

Back to Top

What are the most common types of attack?

SQL injection is used by hackers to gain access to your database. Cross-site scripting lets a hacker add code to your Web site to execute tasks. A few simple steps can protect against these common attacks if you know where the weaknesses are on your Web site.

Back to Top

Does the Symantec Safe Site change when vulnerabilities are detected?

No. A detected vulnerability does not affect the appearance of your trust mark. Vulnerabilities are not threats, they are entry points that may be exploited. The Symantec Safe Site changes appearance when malware is detected and visitors may be at risk. By not connecting your seal to vulnerability scanning results, Symantec helps you maintain trust in your Web site and allows you to fix vulnerabilities on your own schedule.

Back to Top

What if I already have vulnerability scanning?

Vulnerability assessment does not replace PCI-compliant vulnerability scans. The free service complements existing protection with an automatic weekly scan and an easy-to-read report of the most critical vulnerabilities. Provided with your SSL Certificate, vulnerability assessment can be combined with other scans to provide additional information to help decide how to take action.

Back to Top

Can I customize my scan?

Vulnerability assessment is designed to provide essential information without a complex set up or extensive management. You may change notifications and activate or deactivate starting points if you have multiple SSL Certificates with different fully qualified domain names.

Back to Top

Which SSL Certificates include vulnerability assessment?

Vulnerability assessment is included with Symantec Secure Site Pro with EV, Secure Site with EV, and Secure Site Pro SSL Certificates. Existing customers may activate vulnerability assessment for any of these SSL Certificates by signing in to the Symantec Trust Center. New customers may activate the service after they complete their purchase.

Symantec Secure Site SSL Certificates do not include vulnerability assessment and it is not available for individual purchase. To add vulnerability assessment to your service, please consider an upgrade to Secure Site Pro or a Symantec EV SSL Certificate.

Back to Top