Certs 4 Less is committed to providing you with excellent service for all of our products and services. Because we respect your right to privacy, we have developed this Privacy Statement to inform you about our privacy practices for the entire Certs 4 Less site.
Questions regarding this Privacy Statement should be directed to support@Certs4Less.com. Please specify "Privacy Statement" in the subject line of your email. You may also call us at 888-818-0444.
Privacy is of great concern to most users of the Internet, and is a critical part of an enjoyable and satisfactory user experience. We at Certs 4 Less are acutely aware of and sensitive to the privacy concerns of our subscribers and other visitors to our website. Whether you are a customer of our various products and services or a visitor to our site, we assure you that we do not collect personal information from you unless you provide it to us. If you are enrolling for a Certs 4 Less digital certificate ("Digital ID"), you may be asked to provide certain personal information. Please note, however, that we are asking for this information for the limited purposes of creating your Digital ID, providing the services that may be part of your Digital ID, and authenticating your identity in order to issue you a Digital ID. You should be assured that we do not provide or sell personal information about our customers or site visitors to vendors that are not involved in the provision of Certs 4 Less's public certification and other services.
Information We Gather from You
There are two ways in which you may explicitly and intentionally provide us with and consent to our collection of certain personal information:
E-mail Request for Information or Registrations for Guides or Seminars - We use links throughout our site to provide you with the opportunity to contact us via email to ask questions, request information and materials, register or sign up for guides or seminars, or provide comments and suggestions. You may also be offered the opportunity to have one of our representatives contact you personally to provide additional information about our products or services. To do so, we may request additional personal information from you, such as your name and telephone number, to help us satisfy your request.
If you choose to enroll for one of our products or services, we will request certain information from you. Depending on the type of product or service that you request, you may be asked to provide different personal information. For certain products and services, we may require your name, address, telephone number, email address, credit card number, bank account information and/or IP address. Other products and services may require different or supplemental information from you in order to apply.
Under no circumstances do we collect any personal data revealing racial or ethnic origin, political opinions, religious or philosophical beliefs, trade union membership, health, or sex life.
Statistical Information About Your Visit
When you visit our site, our computers may automatically collect statistics about your visit. This information does not identify you personally, but rather identifies information about a visit to our site. We may monitor statistics such as how many people visit our site, the user's IP address, which pages people visit, from which domains our visitors come and which browsers people use. We use these statistics about your visit for aggregation purposes only. These statistics are used to help us improve the performance of our website.
Our uses of "cookies" are limited to the following specific situations. The first situation is with respect to temporary cookies. There are two instances in which we use temporary cookies. First, if you are accessing our services through one of our online applications our Web server may automatically send your browser a temporary cookie, which is used to help your browser navigate our site. The only information contained in these temporary cookies is a direction value that lets our software determine which page to show when you hit the back button in your browser. This bit of information is erased when you close your current browser window. If you come to our site from one of our business partners, our Web server may also send your browser a temporary cookie that reflects an "origination code" for that business partner. We use this information for statistical and marketing purposes.
How We Use and With Whom We Share the Personal Information We Gather
We assure you that the personal information we gather from you is used by us only as explained below.
Sending you responses and updates:
We generally respond to any email questions, requests for product or service information, and other inquiries that we receive. We may also retain this correspondence to improve our products, services, and Web site, and for other disclosed purposes. Frequently we retain contact information so that we can send individuals updates or other important information about our services and products. Our subsidiary companies may also send you information about their services and products. In situations where you have supplied your information in connection with a question or request for information about a product or service offered by a Certs 4 Less business partner, we may also send the information you have supplied to the Certs 4 Less business partners that offer such products or services. Please be assured that these Certs 4 Less business partners have agreed to ensure the privacy and security of any transferred information and may only use the shared information to send you information about products or services about which you asked.
Facilitating the provision of certain included products and services (if you are applying for certain types of Digital IDs)
Certain types of Digital IDs come with additional third-party services or products that are included with the Digital ID. If you purchase one of these Digital IDs, we may forward some or all of the information in your application to third party providers so that they can provide you with the service or product and follow up with you directly regarding their service or product or an upgrade. Please be assured that we have agreements with these third-party service or product providers that prevent them from disclosing the information to other parties.
Validating your identity (if you are applying for certain types of Digital IDs)
Certain types of Digital IDs require that we compare some of the information in your application to information contained in a third-party database or with some other third party source. We do this in order to authenticate your identity and other attributes, and also to prevent identity theft. We have confidentiality agreements in place with these third-party databases restricting the disclosure of your information. In certain limited situations, we have contracts in place permitting the third-party database to disclose the information to its subcontractors or affiliates, but only for authenticating your identity and only in accordance with confidentiality agreements.
Forming the contents of a Digital ID
The exact information that appears in our different types of Digital IDs is set forth in the relevant enrollment page and this Privacy Statement. Generally this information is limited to email address and name, but certain classes of Digital IDs contain additional information. For example, SSL Certificates may contain the organization's Dun and Bradstreet number. Please note that all information that you provide us that forms the content of a Digital ID will be "published." Publication of Digital IDs in an accessible location (a repository) is an integral part of enabling the widespread use of Digital IDs. Your Digital ID will be published in our repository so that a third party may access, review, and rely upon your Digital ID. You should have no expectation of privacy regarding the content of your Digital ID.
Disclosure by Law and Protection of Certs 4 Less and Others
If we are required by law to disclose certain information to local, state, federal, national or international government or law enforcement authorities, we will do so (for example, we may disclose the identity of purchasers of certain software products to the U.S. Department of Commerce, Bureau of Export Administration, as required under the terms of our export licenses). We will also disclose information to third parties as necessary in order to comply with applicable laws and regulations. In addition, Certs 4 Less may share information in order to investigate, prevent, or take action regarding illegal activities or suspected fraud, or enforce or apply Certs 4 Less's agreements.
Circumstances may arise where, whether for strategic or other business reasons, Certs 4 Less decides to sell, buy, merge or otherwise reorganize businesses or business units in some countries. Such a transaction may involve the disclosure of personal information to prospective or actual purchasers, or the receipt of it from sellers. It is Certs 4 Less's practice to seek appropriate protection for information in these types of transactions.
From time-to-time we may request information from customers via surveys. Participation in these surveys is completely voluntary and the user therefore has a choice whether or not to disclose this information. Survey information will be used for purposes of monitoring or improving the use of and satisfaction with this website, and improving our customer service and product offerings.
Your Ability to Opt-Out of Further Notifications
From time-to-time, we notify our subscribers of new products, announcements, upgrades and updates. If you would like to opt-out of being notified, please contact us at the address given at the end of this Privacy Statement. If you receive a marketing communication from our subsidiaries, business partners or independent resellers, you should opt-out with that entity directly. Please be aware that you may not opt out of receiving information regarding the security, initial use, expiration, product enhancement or migration of our Digital IDs or other products or services.
Our Security Procedures
We consider the protection of all personal information we receive from our website visitors and subscribers as critical to our corporate mission. Please be assured that we have security measures in place to protect against the loss, misuse, and alteration of any personal information we receive from you. As with any transmission over the Internet, however, there is always some element of risk involved in sending personal information. In order to try to minimize this risk, we encrypt all information that you submit in ordering one of our products or services using the Secure Sockets Layer (SSL) protocol.
How You Can Update or Correct Your Personal Information
If you need to update or correct information contained in a Digital ID you will need to revoke your Digital ID and obtain a new one because we digitally sign each subscriber's Digital ID as a part of the Digital ID issuance process. If we were to subsequently modify or remove any information listed in a Digital ID, our digital signature would not verify the Digital ID's new content. Furthermore, if a subscriber (sender) then digitally signed a message with his or her private key, a third party would not be able to properly verify the sender's signature (created using the sender's private key) because the sender's Digital ID would have been altered after the key pair's creation.
If you would like to update or correct any personal information in our records that is not contained in your Digital ID, please contact us via email at support@Certs4Less.com at the address given at the end of this Privacy Statement.
How You Can Revoke (Deactivate) Your Digital ID
When a third party wants to rely on a Digital ID, it is important for the third party to know its status (for example, whether it is valid, suspended (where available) or revoked). The third party may do this by accessing our repository and querying for the status of the Digital ID. We do not generally delete Digital IDs (and their content) from our on-line repository because a third party might not then be able to check its status. You may, however, revoke (deactivate) your Digital ID. A revoked Digital ID will still appear in our repository with an indication that it has been revoked. If you are a Digital ID subscriber and would like to have your Digital ID revoked (deactivated) from our database, contact us via email at support@Certs4Less.com or at the address given at the end of this Privacy Statement.
Our mailing address is:
4 Less Communications, Inc.
9586 Topanga Canyon Blvd.
Chatsworth, CA 91311
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